Ask The Expert


Expert Advice for Your Flooring Project

Ask The Expert

Hi, did you know that if you have any question about flooring products or their installation side, about subfloor preparation or aftercare and maintenance, you can post your question here and one of our flooring experts can help you with professional advice.

  • Hellen

    Ealing, 2022

    Dog urine stains removal from on oak engineered flooring

    Hi, I have large patches of urine stains (dog) on engineered wood flooring and would like to see if it can be repaired or replaced, without replacing the whole sitting & dining room area.

    Flooring Expert
    Floorworks™

    London, 2022

    Stains form urine are difficult to remove from timber floors - ideally these should be wiped and cleared immediately, as it is not the liquid but the urine, which is causing the coloration in the wood and it usually penetratres deeper in the wooden surface. So, restoration (floor sanding & refinishing) will not be an option in this case.

    Going with the option for local replacement of planks is best approach for the floor repairs, but of course this will require having some spare planks from the same floors. If that's the case, please let us know and we can arrange for a free site visit, to see how we can help with this.