What details are required for a Quick floor sanding quote?
To provide a quick qoute over the phone or by email, we would need to know:
For written quotations, please provide your contact details and address of your property.
Do you lift & dispose old flooring?
Yes, as part of our floor restoration service, we can lift and dispose of old flooring. This includes carpets, tiles, vinyl, laminate, or wooden floors. We handle the entire process for your convenience.
How long does it take before the floors can be used again after the sanding service?
During the restoration service, the floors can handle light traffic without disrupting the process.
During the sealing process, the floors can be walked on between coats. After the final coat is applied, lacquered floors can accommodate foot traffic in 2 hours, while hardwax-oil floors require 5-10 hours. Drying times can vary depending on air humidity and the season.
Furniture should be moved back into place the following day.
What qualifications do your floor sanding specialists have?
All our Floorworks™ technicians are carefully vetted to ensure they meet the highest standards of quality and professionalism.
To join our network of flooring specialists, they must demonstrate extensive experience, expertise, and skill in floor restoration. This includes a deep understanding of the floor finishes we use, proficiency with our advanced sanding equipment, and knowledge of various timber species. We hold our team to strict standards to guarantee top-tier service and outstanding results every time.
Can I book floor sanding service while I am away on business or holiday?
Yes, permanent personal presence is not required during the time of the floor sanding works. We offer a convenient key collection and return service for your peace of mind.
However, we highly recommend that either you or a designated representative be available when decisions need to be made regarding the flooring service. This ensures everything aligns with your preferences and avoids any delays. This ensures everything runs smoothly and meets your exact preferences.
Do you provide assistance with moving furniture?
Yes, our team can assist with moving larger pieces of furniture out of the work area. If the furniture cannot be fully removed, we can complete the work in stages.
Please note that staging the work may extend the project by an additional day (or more) and a surcharge will apply due to the extra time required.
We strive to make the process as seamless as possible while ensuring minimal disruption to your home.
Do you offer services which will be covered by my insurance?
Yes. As a reputable and trusted wood floor sanding company, many of our projects are covered by insurance companies. We often make specific arrangements to ensure that from the very beginning of our projects there is clarity regarding who will be inspecting the floors once they have been sanded and sealed.
Is there a minimum charge for a small job or small area?
Yes, as per our Terms & Conditions there is a minimum charge per booking, which varies on type of services. Please, see our Prices for Floor Sanding & Repairs for more information.
Do you offer re-oiling of wooden floors?
Yes. We provide re-oiling and re-waxing services for wooden floors with an original oil-based finish.
To determine whether re-oiling service is suitable or if floor sanding and refinishing will be necessary, we can arrange a site visit for a thorough assessment.
For a more accurate evaluation, please be prepared to provide some photos of the current condition of your floors.
or floor sanding and refinishing will be required instead. Please, be prepared with some photos as well, showing the condition of the floors.
Do you a take deposit for your floor restoration services?
Currently, we do not take deposits for our floor renovation services. Payment for some or all materials is required at the time of booking, for our floor installation service.
Do you replace original floorboards with seasoned / reclaimed material?
Yes, as part of our floorboards repairs service we only work with seasoned pine material, which will reflect the age and colour of your existing boards as closely as possible. This ensures a seamless integration with your current flooring.
If the natural color of the new boards does not perfectly align with the existing ones, we can perform local staining to achieve a better match.
Do you repair mosaic fingers parquet flooring?
Yes, mosaic fingers are quite common assets and very often they go through some repairs. Gap filling is always recommend for this type of floor after the repairs.
Do you provide free quotations?
Yes, we offer a quick provisional quote based on the details provided by the client. This helps with budgeting. Alternatively, we can conduct an obligation-free site survey to take exact measurements and assess the specific needs of your wooden floors.
After the site visit, we will provide a final itemized quote within 48 hours. You can request a free site visit either through the "Get a Quote" option on our website or by giving us a call.
How can I request a site survey for accurate quote?
For the convenience of our clients we offer free site surveys 6 days a week. Following the site visit, we will send you a detailed quotation, usually within one day. In some cases, where additional time is needed to assess specific details, please allow 2-3 working days for the quote.
At our site surveys we provide detailed information and make a note of any specific requirements, which you may have about your wooden floor restoration service.
To book a free site visit use the on our website or for advice, please call 0800 0239197 or 02038838044.
How many coats of lacquer are included in your service?
For domestic floor sanding services, we apply 1 coat of primer followed by 2 coats of lacquer. You can choose from the available sheen options, which are extra-matt, matt, satin, and gloss.
For floor sanding in public spaces (offices, schools, church halls), we use 1 coat of primer and 3 coats of high quality commercial-grade lacquer. Sheen options available are extra-matt, matt, and satin.
Extra coats are available upon request, but we do not recommend more than 5 coats, including primer.
Can you extend existing flooring over a fireplace hearth?
Yes, if you are planning to remove a fireplace hearth and you have parquet flooring, floorboards or planked flooring we may be able to help. After the repairs, with matching the floor spare material, the floors will need to be sanded and refinished.
What hardwax-oil products do you use for re-oiling?
For our waxing and re-oiling services, we use high-quality hardwax-oil and maintenance oil products from reputable brands: Osmo, Bona, Woca and Loba. All available in matt and satin sheens.
What is the lead time for your floor sanding services?
Lead times can vary, but usually we accommodate works within 2 weeks even in the summer when there is higher demand for the service. However, we do occasionally receive cancellations, so availability can be more flexible than initially anticipated. If your floor restoration works are urgent, we recommend checking with a member of our team to explore the possibility of an earlier appointment.
What is the lead time for your floor fitting services?
Lead times can vary, but usually we can accommodate works within 2 weeks even in the summer when there is higher demand for the service. Please note, floor installation service require planning in line with the delivery of the flooring product and its acclimatisation - weather it is supplied by Floorworks, or anothe supplier.
Do you offer a Service Guarantee and what does it cover?
We stand behind the quality of all our floor restoration services.
Our Service Guarantee covers all floor restoration services provided by us. Some limitations and exclusions applu apply. These are outlined in our Terms & Conditions.
More information on our Floorworks Service Guarantee is available in our Service Guarantee section and our Terms & Conditions.
Can you supply matching flooring for floor repairs?
In most cases when floor repairs are required we can supply parquet flooring blocks, solid wood planks, or engineered wood planks that are the same age and style to your existing floor. In cases where exact matches are not available, we may produce custom planks or blocks from the same timber material to match the existing flooring.
If we cannot find the same product or material, we can supply the closest timber and do a close colour match with floor staining.
How can I pay for my floor restoration service?
On completion of your floor renovation service you will receive an invoice for the works. We accept payment by card, bank transfer or cash. Payment options and our details are available with our online sales invoice.
Do you do floor repairs to herringbone parquet flooring?
Yes, we can supply matching blocks for most solid and engineered herringbone flooring. Usually after herringbone floor repairs, the floors may need to be sanded, gap filled and re-sealed to achieve a uniform appearance.
How many coats of oil are included in your service?
Our sanding and oiling service includes 2 coats of clear hardwax-oil or 1 coat of colour oil followed by 1 coat of clear oil.
Depending on the timber species and its specific requirements, we can occasionally increase the number of coats to ensure optimal protection and finish.
How long are your quotes valid for?
To reflect the current market prices of materials, our quotations are valid for 2 months only. Should you wish to make a booking after more than 2 months from receiving our quote, please contact a member of our team to check whether our quote is still valid or not.
Can I book floor sanding service on the weekend?
Yes, our sanding and sealing service are available to book over the weekend. However, please note that this process is noisy, and noise restrictions often apply in flats and residential areas with blocks.
If your property is a house, we highly encourage you to inform your neighbors about the upcoming work.
Do you have insurance for your floor restoration works?
Yes. Your home and your floors are safe with us - we have a comprehensive Public Liability and Treatment Risk insurance with a limit of £5,000,000.
Can we have door bars & scotia beading replaced with our floor restoration service?
Yes, we offer and supply installation of matching the floor door bars and scotia beading.
Is gap filling covered by your Service Guarantee?
Gap filling with saw-dust and resin filler on floorboards is exempt from our Service Guarantee.
While working on the surface of your floors during floorboards sanding / repairs we endeavour to make every effort to increase its solidness, before proceeding with the gap filling. It is in fact the solidness of the floor boards, as well as the condition of its support (joists) that will define the durability of the gap filling, not the quality of the product we use or our service.
